1. Information We Collect
We collect information in several categories:
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Personal Data: We collect identifiable information you voluntarily provide when registering on the Site, purchasing plans, participating in community forums, or contacting us. This may include:
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Name and contact details (email address, phone number, and possibly shipping address if purchasing physical materials)
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Demographic information (location, interests related to home design and construction)
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Communication preferences (regarding newsletters, forum notifications, etc.)
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Information shared in community forums or public areas of the Site.
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Derivative Data: Our servers automatically gather technical information when you access the Site:
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IP address and browser type/version
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Operating system details
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Access times and pages visited
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Referring website addresses
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Financial Data: If you purchase plans or other products, we collect payment information:
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Credit card details (number, brand, expiration date) - Note: If using a third-party payment processor, clarify how they handle this data.
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Payment processing information related to purchases, orders, refunds, and customer service inquiries.
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Project Data: Information you provide about your project (house design ideas, size, budget, style preferences) to help us suggest appropriate plans or connect you with designers.
2. Use of Your Information
Your information enables us to provide a personalized and efficient experience. We use collected data to:
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Establish and maintain your account.
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Process transactions and deliver order confirmations.
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Communicate administrative updates and changes to our policies.
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Provide account and order-related notifications.
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Improve Site functionality and performance.
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Track usage patterns to enhance our services and content. This includes content such as house plans.
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Recommend relevant house plans, designers, and related products or services.
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Personalize your experience on the Site, by suggesting house plans based on your preferences.
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Conduct essential business operations.
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Disclosure of Your Information
We share information under specific circumstances:
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Legal Requirements: We may disclose information when required to:
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Comply with legal obligations (e.g., court orders).
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Investigate potential violations of our terms of service.
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Protect the rights, property, and safety of Paperhouses, our users, or others.
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Business Transfers: Information may be shared during:
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Merger proceedings.
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Sale of company assets.
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Financing operations.
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Negotiations related to the acquisition of our business.
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Service Providers: We work with third-party service providers for:
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Payment processing (if not handled internally)
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Data analysis
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Email marketing and communications
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Hosting operations
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Customer support
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Marketing initiatives
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Cloud storage.
3. Security of Your Information
We implement security measures, including administrative, technical, and physical safeguards, to protect your personal information. While we strive for robust security, no system is completely impenetrable. Data transmission online carries inherent risks. We will take steps to notify you in the event of a data breach in line with applicable laws.
4. Policy for Children
Our services are not intended for children under 13. We do not knowingly collect information from or market to children under 13. If we discover that we have collected information from a child under 13, we will promptly delete it.
5. Controls for Do-Not-Track Features
Our platform recognizes Do-Not-Track ("DNT") signals from web browsers and mobile operating systems, respecting user privacy preferences regarding online activity monitoring.
6. Your Rights
Depending on your location, you have the right to access, correct, delete, port, or restrict the processing of your Personal Data. You also have the right to object to the processing of your Personal Data for direct marketing purposes. You can access your data by emailing us a request at the email address below.
7. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy as needed to reflect operational, legal, or regulatory changes. Updates will be posted on this page, and we encourage you to review it periodically. We will notify you of significant changes where required by applicable law.
8. Contact Us
For questions or concerns about this Privacy Policy, please contact us:
Email [email protected]